Help Center

To create an account:

1. Click on "Join Free" in the top navigation
2. Fill in your details (name, email, password)
3. Choose your account type (User or Business Owner)
4. Agree to our Terms of Service and Privacy Policy
5. Click "Create Account"
6. Check your email for verification link

Regular Users can:

• Search for businesses
• Save favorite businesses
• Leave reviews and ratings
• Contact business owners

Business Owners can do everything regular users can, plus:

• Create and manage business listings
• Upload business photos
• Respond to reviews
• Access business analytics
• Upgrade listing plans

You can search for businesses in several ways:

• Quick Search: Use the search bar on the homepage
• Advanced Search: Visit the search page for detailed filters
• Browse by Category: Explore businesses by industry
• Browse by Location: Find businesses in specific areas

To add your business:

1. Login to your business owner account
2. Go to your dashboard
3. Click "Add New Business"
4. Fill in your business details:
   • Business name and description
   • Category and location
   • Contact information
   • Business hours
5. Upload business photos
6. Choose a subscription plan
7. Submit for review

For the best results, include:

• Complete Business Information: Name, description, category
• Accurate Location: Full address with city and state
• Contact Details: Phone, email, website
• Business Hours: Current operating hours
• High-Quality Photos: Multiple images of your business
• Services/Products: Detailed description of what you offer

We offer three main plans:

To manage reviews:

1. Go to your business dashboard
2. Click on "Reviews"
3. View all customer reviews
4. Respond to reviews professionally
5. Report inappropriate reviews if needed

Tips for handling reviews:

• Respond to all reviews, both positive and negative
• Be professional and courteous
• Address concerns raised in negative reviews
• Thank customers for positive feedback

To reset your password:

1. Go to the login page
2. Click "Forgot password?"
3. Enter your email address
4. Check your email for reset instructions
5. Click the reset link in the email
6. Create a new password

If you don't receive the email within 10 minutes, check your spam folder.

If your business isn't appearing in search results, check these common issues:

• Listing Status: Ensure your listing is published (not draft)
• Subscription Status: Check if your subscription is active
• Location Settings: Verify your business location is accurate
• Category Selection: Make sure you've selected the right category
• Search Keywords: Try different search terms related to your business

If you've checked all these and still have issues, contact our support team.

Image upload issues can be caused by several factors:

• File Size: Images must be under 5MB
• File Type: We accept JPG, PNG, GIF, and WebP
• Internet Connection: Check your connection stability
• Browser Issues: Try refreshing or using a different browser

Tips for successful uploads:

• Use images with clear, bright lighting
• Optimal size: 1200x800 pixels
• Use WebP format for better compression
• Compress images before uploading if needed

If your payment failed, try these steps:

1. Check your payment method details
2. Ensure you have sufficient funds
3. Verify your card hasn't expired
4. Try a different payment method
5. Contact your bank if there are restrictions

If the problem persists, contact our support team with:

• The error message you received
• Your account email
• The plan you're trying to purchase
• The payment method used